We reserve the right to modify or append these policies at any time and without notice.
All fees and terms are negotiable on a case-by-case basis. Minimum charge is $25.00.
Advice is free. Anything more than a short conversation or a quick exchange of emails is consultation and will be billed accordingly.
We will happily give discounts to: Non-profits, senior citizens, and members and veterans of the armed forces. And anybody we want to.
A thirty-day guarantee is only available on select services including but not limited to: Standard Clean and Optimize, hardware installation and upgrades, and full service new product install and optimization.
User-generated issues (manually re-infecting system, knowingly visiting malicious websites, downloading infected files, etc.) will void any guarantees.
We will gladly order or pick up products for you. A small surcharge will apply, and full or partial payment may be required at time of order.
Any questions, problems, or requests... just ask! We want to help!